Help for oto Talk-to-Text

We answer every support request. Use the options below to get help with setup, troubleshooting, or billing.

Contact oto Support

Email oto.transcribe@gmail.com any time.

  • Include your Mac model, macOS version, and oto app version.
  • Share the steps that led to the issue and any error messages or screenshots.
  • Let us know if the problem blocks your workflow so we can prioritize the response.

Speed up troubleshooting

  • Describe what you were doing (recording live audio, importing a file, editing text).
  • Mention the audio length, language, and model selected inside oto.
  • Confirm whether the issue happens every time or only after specific steps.
  • Attach screenshots, short screen recordings, or sample audio if you can share them.

We only see the information you send us. Diagnostics, recordings, and transcripts stay on your Mac unless you choose to share them.